Fantastic Opportunity Available! RMS have an exciting role available for a Transport Operation Administrator to join a leading Transport & Logistics client based in Wix, Essex.

Job Details
Job Type: Permanent
Salary: Competitive Salary
Working Hours: Monday to Friday between 7AM – 5:30PM

Within this role, you will support the Traffic team and other departments by responding and resolving customer enquiries together with supporting general administration duties.

Key Responsibilities

• Dealing and responding to customer enquiries with resolution or escalation.
• Liaising daily with customers to report status of bookings.
• Driver job tracking and delivery time / late vehicle reporting.
• Dealership delivery notification reporting.
• Liaising with the Traffic Allocation team and Transport Drivers re their work and answering queries.
• Liaising with customers and compounds giving advance notification of vehicles required for collection by our drivers.
• Sub-contractor liaison to ensure correct and timely deliveries.
• Building jobs accurately in the Traffic Management System (TMS) ensuring all rates, vehicle details and special instructions are visible for the Traffic Team and Drivers.
• TMS updates – daily checks if loads are “wrapped”.
• Managing driver validations via the TMS system and issuing JLR validations.
• Checking drivers are inputting VIN’s / PDA’s correctly on their PDA’s and contacting them accordingly.
• Auditing – delivery addresses; rates assigned on TMS; reordering jobs on the planner.
• Updating driver holiday and sickness in the TMS.
• Responding to ever changing priorities depending on current needs.
• Undertake any other reasonable duties as may be required from time to time.

What Are We Looking For:

• Experience and knowledge of the Road Haulage Industry together with good geographical understanding of the UK.
• Excellent Excel skills: able to produce, cross reference, add formulas and perform look ups with excellent attention to detail.
• Ability to multitask and prioritise work during busier periods.
• Problem solving skills & the ability to adapt plans.
• Excellent communication and good telephone manner.
• Ability to work autonomously but with a team environment.
• A meticulous attention to detail, and an enquiring nature is required to identify potential issues.
• Must be able to accept responsibility of tasks undertaken and to adapt to changing priorities.

Interested? Apply directly or contact us with your CV on Catjobs@rms-recruitment.co.uk 

RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion