Customer Service Executive

Website Resource Management Solutions NE LTD

RMS – Resource Management Solutions are currently recruiting a Customer Service Executive on behalf of our client, in South Shields

This is a long term temporary assignment. With a guranteee of at least three months work.

Working Hours are: 10am – 8pm Monday to Thursday

Role Overview: Our client is looking to recruit a highly-professional, energetic, enthusiastic and experienced outbound Call Handler to contact students to fill out a short questionnaire (only 2-3 minutes).

Day to Day duties will include, but are not limited to:

* To manually dial and consistently contact a high volume of students to complete relevant questionnaires.
* Following a scripted survey and completing it timely and accurately.
* Meeting targets in a fast and fun environment.

To be considered this position you must:

* Confident in managing workloads to ensure you meet targets within agreed timeframes, without comprising on quality.
* Ability to control the direction of calls and guide students through the survey.
* Strong PC skills, confident in using systems and Microsoft Office.

For more information, please contact:

* Rob Colgrave on 01325389333 or email

RMS is an equal opportunities employer and recruits and promotes employees on the basis of suitability for the job.

If you are not contacted within 7 days of the closing date then unfortunately your application has been unsuccessful on this occasion.