Customer Support Analyst

Website Customer Service Advisor Resource Management Solutions NE LTD

Customer Service Advisor

RMS Recruitment are supporting one of our clients based in Teesside in recruiting Customer Support Advisors for fixed term contracts (6 & 9 month duration)

We are looking for applicants who are excited and engaged by figures, data and reporting.

RMS are well networked within the industry and are proud to have recruited some of the very best talent within the market.

Day to Day duties will include, but are not limited to:

* Auditing data and producing reports
* Checking for variances and errors
* Resolving some inbound queries
* Supporting end to end resolution
* Liaising with internal
* Proactively adding value

To be considered this position you must have an interest in figures and data manipulation

* Ability to read and understand complex data
* A strong analytical mind and approach
* Strong attention to detail
* Exceptional customer service skills
* Intermediate to advanced level on Excel
* Computer literate with sound knowledge of MS Office

RMS is an equal opportunities employer and recruits and promotes employees on the basis of suitability for the job.

If you are not contacted within 7 days of the closing date then unfortunately your application has been unsuccessful on this occasion. We will keep your CV on file for any suitable vacancies that may arise in the future unless you contact us and request otherwise.