Workshop Mechanical Technicians

Website Resource Management Solutions NE LTD

RMS – Resource Management Solutions are currently recruiting Workshop Mechanical Technicians on behalf of our client, a globally recognised manufacturer of outdoor power products in the County Durham Area.

You will be Workshop based however a small amount of travel is required from time to time. The Workshop Mechanical Technicians duties will include the repair and maintenance of a range of equipment used in the ground care industry and associated equipment.

RMS are well networked within the Plastic industry and are proud to have recruited some of the very best talent within the market.

Contracted to 39 hours per week, notable Benefits for this position include:

Childcare vouchers

* 25 days holiday plus bank holidays
* Canteen on site
* Free parking
* Life assurance of a minimum of 5 times the salary
* Pension of a minimum of 4% and a maximum of 8% (matched by the company)

Day to Day duties will include, but are not limited to:

Supporting the After Sales Manager and the After Sales Team in all aspects of After Sales support for the UK

Providing technical support on the Help Desk for the company dealers.

Answering end consumer questions via E Mail

Evaluating and repairing machines returned to the workshop

Reworking bonded products when required

Develop technical support systems for product training

Communicate to the Sales Teams or categories regarding any technical issues and status

Auto mower installations and technical support

To be considered for this position you must have at least 5 years’ experience in the industry and be fully competent in the repair/servicing of all types of lawnmowers, trimmers, chainsaws and all other 2 stroke/ 4 stroke engines and be experienced in:

Writing comprehensive reports

Being able to clearly explain technical issues to clients

Excellent communication and organisational skills, good grammar and be PC literate, Microsoft Office applications

A clean, current driving license is required

Preferably, you will be qualified to “GCSE” / A level or above in Maths / Physics or other Engineering discipline (Other suitable background or qualifications could be considered)

RMS is an equal opportunities employer and recruits and promotes employees on the basis of suitability for the job.

If you are not contacted within 7 days of the closing date then unfortunately your application has been unsuccessful on this occasion. We will keep your CV on file for any suitable vacancies that may arise in the future unless you contact us and request otherwise.