It broke down on the day of purchase and then overheated on the M25
A month ago I bought a new Volkswagen Polo, which has broken down twice. The first time was on the day of purchase – the dealership kept it for a couple of days before declaring there was nothing wrong with it.
Last week it overheated on the M25. It was collected by VW Assistance, but this time the car ended up at a dealership in west London. Delays in examining it meant I was denied a replacement hire car.