Treasury committee head calls for compensation for customers after latest glitches
The head of the powerful Treasury Committee, Nicky Morgan MP, is demanding answers from RBS and Barclays – and compensation for customers – after technical failures left millions of users locked out of their accounts.
Royal Bank of Scotland, NatWest and Ulster Bank customers were unable to access online and mobile accounts between 5am and 10.30am on Friday morning, in the latest blow for confidence in Britain’s online banking infrastructure.